Terms of service
1. Products & Availability
We make every effort to display our products, colours, descriptions and prices accurately. However, slight variations in colour or appearance may occur due to lighting, photography or screen settings. Product availability may change without notice.
2. Orders & Payments
All orders are subject to acceptance and product availability. An order is considered confirmed once payment is successfully received and confirmation is provided. We reserve the right to cancel an order in cases such as payment issues, stock discrepancies or suspected fraudulent activity. Any applicable refund will be processed accordingly.
3. Pricing
All prices are displayed in Indian Rupees (INR). Applicable taxes and shipping charges will be shown before payment. Any additional charges, including those for optional delivery services, will be communicated before confirmation.
4. Cancellations
Cancellation requests must be made within 24 hours of placing an order, subject to our Cancellation Policy and applicable law.
5. Returns, Exchanges & Refunds
Our Returns, Exchanges & Refunds Policy applies to all purchases. Please review it before placing an order. Nothing in that policy limits any consumer rights available under applicable law.
6. Shipping & Delivery
Processing and delivery timelines are estimates and may vary depending on location, courier availability and unforeseen circumstances. Please refer to our Shipping & Delivery Policy for details, including same-day delivery requests in Delhi NCR.
7. Intellectual Property
All content on this website, including brand names, logos, photographs, product descriptions, graphics and designs, belongs to Poo & Parvati or its respective rights holders. No content may be copied, reproduced or used commercially without prior permission, except where permitted by law.
8. Website Use
You agree not to misuse our website, interfere with its operation, submit false information or engage in unlawful activity through our services.
9. Limitation of Liability
To the extent permitted by applicable law, Poo & Parvati will not be liable for indirect or consequential losses arising from the use of our website or delays caused by third-party service providers. Nothing in these terms excludes liability that cannot legally be excluded.
10. Changes to These Terms
We may update these Terms & Conditions from time to time. The latest version will be published on this page with its updated date.
11. Governing Law
These terms are governed by the laws of India. Any disputes will be handled by the competent courts or forums in accordance with applicable law.
12. Contact Us
For questions regarding these terms, contact us at:
Email: contact@pooandparvati.com
WhatsApp: +91 96677 02901